Privacy Policy

This Privacy Policy is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service. We also describe how you can reach us to update your information, access, correct, or delete your Personal Information, or answer questions you may have about our privacy practices.

1. General Information

1.1 Definition

For the purposes of this Privacy Policy, the term "Service" refers to the Company's website, which can be accessed at info@houseofedsa.com The terms "we," "us," and "our" refer to the Company. "You" refers to you as a user of our Service.

1.2 Scope

This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any Personal Information or other data that we obtain through our Service. This Privacy Policy does not apply to any other services or third-party websites, even if we have provided links to them.

2. Information We Collect

2.1 Personal Information

We collect Personal Information that you provide to us voluntarily when you interact with the Service, such as when you register for an account, place an order, contact customer support, or otherwise interact with our Service.

Personal Information may include, but is not limited to:

- Name
- Email address
- Telephone number
- Shipping and billing addresses
- Payment information (e.g., credit card number)
- IP address
- Browser type
- Device type
- Operating system
- Referral source

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, such as aggregate data and usage information, for example:

- Date and time of visit
- Length of visit
- Pages visited
- Referral source
- Device information

3. Use of Information

We use the information we collect for various purposes, including:

- Providing and improving our Service
- Communicating with you
- Facilitating transactions
- Analyzing Service usage
- Protecting our legal rights and interests
- Complying with legal obligations

4. Sharing of Information

We do not sell or share your Personal Information with third parties for their marketing purposes.

We may share your Personal Information with service providers that perform services on our behalf, such as shipping companies and payment processors. These service providers are authorized to use your Personal Information only as necessary to provide their services to us.

We may also disclose your Personal Information if required by law or if we believe that such disclosure is necessary to:

- Comply with a subpoena or other legal process
- Protect and defend our rights and interests
- Prevent or investigate possible wrongdoing in connection with our Service

5. Data Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Choices

6.1 Opting Out

You may opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send. Please note that you cannot opt out of receiving administrative, transactional, or account-related communications.

6.2 Accessing and Updating Your Information

If you would like to access, update, correct, or delete any of the Personal Information we have about you, you may contact us at info@houseofedsa.com

6.3 Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us immediately at info@houseofedsa.com.
8. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make any material changes, we will notify you by email or by posting the updated Privacy Policy on our Service. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@houseofedsa.com.